November 22, 2015 – By Rob McDonald
2015 ForgeRock Amsterdam Identity Summit Recap
The second of the three European Identity Summits, hosted by ForgeRock, took place in Amsterdam, at the Conservatorium. A great event and our venue hosts went above and beyond to get everyone comfortable. The great success of this event wouldn’t have been possible without our partners; CDO Summit, and our sponsor Accenture!
The day provided a great mix of industry experts, ForgeRock leaders, and ForgeRock customers that provided insights into their experiences on the road of digital transformation.
Today, CIOs, CDOs and CISOs are collaborating on new revenue generating projects that would have seemed impossible a few years ago. Technology is changing how we do business; as IT professionals, we must rethink how we select and use technology to serve our customers. In this talk, Mike will discuss the digital transformation and how identity management in particular plays a critical role in providing more secure and personalized services to our customers.
Every digital initiative requires identity. Whether it be IoT, Cloud, Mobile, or Enterprise initiatives, identity is required. Identity is also more than security. It is a core differentiator that uses identity attributes and context to transform how people engage your business. A foundational element of digital services, identity management can help you to improve customer engagement, drive a seamless omnichannel experience and reach new market segments. Building on Mike’s opening session, Daniel will outline how to re-think your company’s “Return on Identity” strategy to be customer-focused and capable of satisfying the emerging requirements of the digital transformation age.
It’s always really hard to think about what’s coming next in any industry, but when it comes to identity the question is especially complex because there’s a whole new dimension just around the corner. We haven’t yet solved the problem of identity for citizens, employees and consumers and now we’re going to have to solve a much bigger problem: identity for things. In a connected world, everything has identity, everything develops reputation and everything takes part in relationships. ID for the Internet of Things (#IDIoT) is fascinating, scary and difficult: that’s why I’ll be exploring it in this presentation.
In this session, Aled will lead an interactive discussion on digital transformation and its impact on business strategy. The quest for the digital customer is driving technology change across the enterprise. Gartner predicts that by 2017, CMOs will outspend CIOs on technology. The panel discussion will focus on the partnership between marketing and IT that is required for a successful digital transformation. The panel will also discuss the challenge of meeting the ever-expanding requirements of the digital customer.
Find out what the major dynamics and differences between these two identity use cases are, what’s really important to each, what’s really not! We’ll also cover what are the implications of design decisions (i.e. social authN, identity analytics) and if a customer can really use a single IAM platform to enable both use cases. Throughout the discussion, we’ll highlight what are the noteworthy benefits for ForgeRock Partners, ForgeRock Customers and ForgeRock Customers’ Customers.
Existing notice-and-consent paradigms of privacy have begun to fail dramatically – and people have begun to notice. Now that Edward Snowden has burst our privacy bubble and IoT devices are recording our every move, it’s time for companies to break out of the privacy-as-compliance rut. In this session, learn about the User-Managed-Access (UMA) standard, ForgeRock’s OpenUMA project and how ForgeRock is developing solutions to ensure privacy and trust in the digital world.
One of the most famous brands and by far the biggest telco provider in Switzerland, Swisscom takes a very pro-active approach to security and creating a trusting environment for its customers. Because Swisscom provides such a broad range of services – landline and mobile phone, mobile payments, cloud data hosting, health records storage and so much more – it required powerful Identity and Access Management (IAM) capabilities.
The company’s security vision and overall goal was all about data protection, privacy and sharing, yet also to give subscribers the power to determine what to share, with whom and through the channel of their choice. To implement this vision, the company built out its own Swisscom Cloud architecture with an Identity Broker (IDB) component powered by ForgeRock technologies. The intent was that the identity broker would fulfill the following basic requirements:
The goal for Swisscom was to be able to offer one ID Broker for all services, so that subscribers essentially would be able to “Bring Your Own Identity” (BYOI). If not done this way, each application or service offered by Swisscom would have required a connection with each IDP. By implementing a ForgeRock solution, Swisscom was able to reduce costs spent on administration and significantly upgrade ease of use for the customer base, while also increasing sharing options across service offerings.
KPN is the largest telecom and ICT provider in the Netherlands. With a history in workspace management and hosting, it started to develop itself towards a cloud broker. Helping their customers stay in control while their applications and data moves to the cloud.
4 years ago it started with the development of the Grip platform; a standardized platform that delivers:
KPN has a broad portfolio for the corporate market. Which means there are a lot of different specialized teams working on various propositions and an even bigger variety of customer facing web applications and portals.
To improve the customer experience, KPN has now started to utilize the Grip platform to loosely couple these web applications. This way, a customer can access the KPN web applications through one portal and with one set of credentials, while the specialized teams can continue to innovate on their product autonomously.
This presentation will follow this evolution and end in a short demonstration of the Grip platform.
This panel will discuss why identity is a critical element to enabling digital transformation. Each panelist brings a different perspective on how they have implemented identity to drive change across their organization. Moderated by Daniel Raskin, VP Strategy and Marketing at ForgeRock, the discussion will focus on lessons learned as well as how to plan for the future of identity and the impact of IoT.
A technology preview from our CTO office – don’t miss it!
I’m very inspired, and I hope when I return home, to pick up these things that I’ve learned and seen and do something with them in our business.
The variety of things covered here – there is something for everyone. My notebook are just crammed with notes and “must remember this,” “must go and speak to these people.” By sharing and getting this good stuff out there, we can change the world and make it better.
This is absolutely the best conference I attended this year. It was really packed with good presentations, excellent content, and right on the spot for my needs.