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We’re pleased to announce the London Identity Summit was a huge success! Over 200 attendees joined us to talk all things digital transformation, identity, and IoT.


October 8, 2015 – by Markus Weber

Today, the first of three European Identity Summits, hosted by ForgeRock, took place near London’s Euston Station, at 30 Euston Square. For the great success of this event, we would first of all thank our partner CDO Summit, and our sponsor Accenture!

The presented sessions were a great mix of industry experts, ForgeRock leaders, and ForgeRock customers that provided insights into their experiences on the road of digital transformation. The overall focus of these presentations was on how to use identity for digital business, and highlighting identity industry trends.

Read More (including slides)


Mike Ellis

CEO, ForgeRock

Rex Thexton

Managing Director, Global Digital Identity Practice Lead, Accenture

Frank Gillett

Vice President, Principal Analyst Serving CIOs, Forrester Research

David Birch

Director of Innovation at Consult Hyperion


Daniel Raskin

SVP Product Management, ForgeRock

Phil Fearnley

Director – Homepage & myBBC, myBBC

Eve Maler

VP of Innovation & Emerging Technology, ForgeRock

David Rennie

Head of Industry Engagement, Government Digital Service, Cabinet Office

Simon Eaves

Senior Managing Director, Accenture

Jim Evans

Former VP Wonga.com, RBS, HomeServe

Adam Gwinnett

Head of Digital Architecture, HM Courts & Tribunals Service

Anthony Wilson

Product Owner for Identity and Access Management, HSCIC, NHS.

Jens Sonnentrücker

Head of Identity Access Management & Governance, Swisscom

Andy Hall

Director of Product Management, ForgeRock

John Barco

VP Product, ForgeRock

David Mathison

Curator at Chief Digital Officer Summit, Founder at CDO Club

Videos from the London Identity Summit


Mike Ellis, CEO, ForgeRock

Today, CIOs, CDOs and CISOs are collaborating on new revenue generating projects that would have seemed impossible a few years ago. Technology is changing how we do business; as IT professionals, we must rethink how we select and use technology to serve our customers. In this talk, Mike will discuss the digital transformation and how identity management in particular plays a critical role in providing more secure and personalized services to our customers.

How The Internet of Things Will Transform Customer Engagement

Frank Gillett, Vice President & Principal Analyst serving CIOs, Forrester Research

Customers like personalized experiences, and they’re using a growing variety of digital products and services. These digital products and services create a foundation for companies to transform how they engage with customers, and alter the fundamental nature of the relationship with customers. Meanwhile, Internet of Things (IoT) sensors and connected products add digital connections to the physical world, which in turn adds rich contextual information to the digital self, and creates new possibilities for how companies can win, serve, and retain customers. Together, data from the digital self and IoT-connected products will offer companies a wide range of new ways to engage with customers throughout the day that will transform product offerings and enable disruptive new business models.

How to Maximize Return on Identity in a Brave New World

Daniel Raskin, VP of Strategy and Marketing, ForgeRock 

Every digital initiative requires identity. Whether it be IoT, Cloud, Mobile, or Enterprise initiatives, identity is required. Identity is also more than security. It is a core differentiator that uses identity attributes and context to transform how people engage your business. A foundational element of digital services, identity management can help you to improve customer engagement, drive a seamless omnichannel experience and reach new market segments. Building on Mike’s opening session, Daniel will outline how to re-think your company’s “Return on Identity” strategy to be customer-focused and capable of satisfying the emerging requirements of the digital transformation age.


In this session, Aled will lead an interactive discussion on digital transformation and its impact on business strategy. The quest for the digital customer is driving technology change across the enterprise. Gartner predicts that by 2017, CMOs will outspend CIOs on technology. The panel will discuss the partnership between marketing and IT that is required to design a meaningful digital customer experience, the technologies that are propelling digital change and the challenge of meeting the evolving requirements of the digital customer at business speed.

Simon Eaves, Senior Managing Director, Consumer Goods, Accenture
Phil Fearnley, Director, Homepage & myBBC, BBC
David Mathison, Curator, CDO Summit, Founder, CDO Club
Jim Evans, Former VP Wonga.com, RBS, HomeServe


David Birch, Director of Innovation, Consult Hyperion 

It’s always really hard to think about what’s coming next in any industry, but when it comes to identity the question is especially complex because there’s a whole new dimension just around the corner. We haven’t yet solved the problem of identity for citizens, employees and consumers and now we’re going to have to solve a much bigger problem: identity for things. In a connected world, everything has identity, everything develops reputation and everything takes part in relationships. ID for the Internet of Things (#IDIoT) is fascinating, scary and difficult: that’s why I’ll be exploring it in this presentation.


Eve Maler, VP of Innovation and Emerging Technologies, ForgeRock 

Existing notice-and-consent paradigms of privacy have begun to fail dramatically – and people have begun to notice. Now that Edward Snowden has burst our privacy bubble and IoT devices are recording our every move, it’s time for companies to break out of the privacy-as-compliance rut. In this session, learn about the User-Managed-Access (UMA) standard, ForgeRock’s OpenUMA project and how ForgeRock is developing solutions to ensure privacy and trust in the digital world.

Stateless Sessions and Managing High-Volume Digital Services

Andy Hall, Director of Product Management, ForgeRock 

ForgeRock technology showcase was delivered by Andy Hall: Stateless sessions, which will be new in OpenAM 13, have been architected as identity moves beyond simple users and web apps to also include devices and things. The volume of identities to manage grows exponentially, and identity deployments are now asked to support over a hundred million identities.


Jens Sonnentrucker, Head of Identity Access Management & Governance, Swisscom

One of the most famous brands and by far the biggest telco provider in Switzerland, Swisscom takes a very pro-active approach to security and creating a trusting environment for its customers. Because Swisscom provides such a broad range of services – landline and mobile phone, mobile payments, cloud data hosting, health records storage and so much more – it required powerful Identity and Access Management (IAM) capabilities.

The company’s security vision and overall goal was all about data protection, privacy and sharing, yet also to give subscribers the power to determine what to share, with whom and through the channel of their choice. To implement this vision, the company built out its own Swisscom Cloud architecture with an Identity Broker (IDB) component powered by ForgeRock technologies. The intent was that the identity broker would fulfill the following basic requirements:

  • Single point of authentication for cloud users.
  • Single point of integration of external IdPs
  • Single point of authorization for protected web APIs

The goal for Swisscom was to be able to offer one ID Broker for all services, so that subscribers essentially would be able to “Bring Your Own Identity” (BYOI). If not done this way, each application or service offered by Swisscom would have required a connection with each IDP. By implementing a ForgeRock solution, Swisscom was able to reduce costs spent on administration and significantly upgrade ease of use for the customer base, while also increasing sharing options across service offerings.

CTO Tech Preview

A technology preview from our CTO office – don’t miss it!

What People Are Saying about The Identity Summit

I’m very inspired, and I hope when I return home, to pick up these things that I’ve learned and seen and do something with them in our business.

Paul Saraber, Enterprise Architect, Portbase

The variety of things covered here – there is something for everyone. My notebook are just crammed with notes and “must remember this,” “must go and speak to these people.” By sharing and getting this good stuff out there, we can change the world and make it better.

Robert Lapes, Identity Analyst, Capgemini PLC

This is absolutely the best conference I attended this year. It was really packed with good presentations, excellent content, and right on the spot for my needs.

Sebastian Rohr, CTO and Managing Director, accessec GmbH