ForgeRock CEO Keynote
We’re all familiar with traditional identity and access management. Many companies have mastered the process of providing employees with access to internal systems, like payroll, email, ERP, and CRM. However, the growth of the internet has changed the way organizations interact with their customers, moving the relationship online. To meet this new reality, companies need a way to manage customer identities to build trusted relationships across all digital channels, at massive scale. This has led to the rise of customer identity and access management (CIAM) solutions to meet these new requirements. And to further complicate the situation, there’s the explosion of the internet of things (IoT) to contend with. Your connected car, sports equipment, medical devices, and wearables all need identity too and traditional approaches need not apply!