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Ian Sorbello
Head of Product Technology – Security – HSBC Digital Solutions

HSBC Customer Identity Management – Democratised and Commoditised

Ian will discuss the challenges and opportunities that come with managing customer identity management at HSBC, one of the largest banking and financial services organisations in the world. With over 37 million customers spread across 37 different markets, digital identity has become a strategic initiative for HSBC in order to modernise infrastructure and build stronger relationships with their customers.

Ian will cover HSBC’s path to consolidating on a single digital identity solution, as well as a few of the reasons why they chose ForgeRock including standards support, biometrics, and API security.