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Chris Kawalek
Product Marketing Director, ForgeRock

Securing Customer Interaction Anytime, Anywhere – Alexa Demo

Any organization that has a digital, online presence needs identity to provide context-conscious security and a personalized experience for users, whether customers, citizens, employees, or the connected devices, things, and services they use.

In this Alexa-integrated demo, you’ll see that security is not just a matter of credentials like username and password; it’s a matter of circumstances. Does this customer usually access her account from this location, at this time?

There are lots of ways to verify the legitimacy of her identity and her access rights. The key is knowing when to ask.

*No keyboards will be touched in the presentation of this demo!