Mike Pegman

Head of Secure Service Design, Business Transformation Group, Department for Work and Pensions (DWP)

Biography

Mike advises DWP’s transformation programmes on the secure service design of their customer facing digital services. He has held leading roles in government citizen identity and related services since 2007. During two secondments to the Cabinet Office/GDS he worked on the architecture and design of GOV.UK Verify and its use to enable citizen centric attribute exchange. He is committed to outcome-driven citizen-centric service design.